Extra Stop on Booked Ride

Any additional stop / deviation of the route during the journey may be subject to an increase in cost of the booked service(s). Speak to the driver and he will inform you about any additional cost based on extra time and distance.

Where will the driver wait for me at the airport or a train/bus station?

Due to anti-covid procedures, pick up locations may vary. In the booking voucher sent ,you can read the updated meeting points or information about updated locations.

Can I have driver’s telephone number?

The day before the service, you will receive an email and a message with all the information to contact the driver and / or our office for every need.

Can I have driver’s telephone number?

The day before the service, you will receive an email and a message with all the information to contact the driver and / or our office for every need.

Do you have a cancellation policy?

Cancellations with notification more than 24 hours from pick up time are free of charge. Cancellations under 24 hours have a 100% penalty and there is no refund.

What happens if my flight / train / bus is delayed?

Airport pickups have a 60-minute free waiting time. Pick ups at train stations / private addresses and buses have 15 minutes of free waiting time. If there are situations of delay beyond your control (delayed flights, buses or trains) our drivers will update your pick up automatically by checking the updated arrival times.